Healthcare is one of the most dynamic industries. When it comes to improving prevailing solutions or exploring new avenues for enhanced and safe experiences for patients, ethnographic studies are a real game-changer. Ethnography is a subset of anthropology that deals with understanding people’s beliefs, habits, and social patterns. A better ethnographic understanding of patients’ preferences […]
As a healthcare business, you must clearly understand what your patients think of your facilities, treatment, and other aspects of your service. This is why the importance of patient surveys in the healthcare industry cannot be ignored. Insights derived from patient satisfaction surveys can help your organization refine its approach when it comes to taking […]
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